Cancellation Policy

Cancellation Policy

At Amaz Lifecare Pvt Ltd, we strive to provide a smooth and transparent shopping experience for all customers. This Cancellation Policy outlines the terms and conditions regarding order cancellations.

1. Order Cancellation by Customer

Customers may request cancellation of an order before it has been processed or shipped. Once the order has been dispatched, cancellation requests may not be accepted.

• Cancellation requests should be submitted as early as possible.
• Orders already shipped cannot be canceled.
• Customized or promotional products may not be eligible for cancellation.

2. Order Cancellation by Company

Amaz Lifecare Pvt Ltd reserves the right to cancel any order due to:

• Incorrect pricing or product information
• Payment failure or verification issues
• Stock unavailability
• Suspicious or fraudulent transactions
• Incomplete customer details

3. Refund Process

If an order is successfully canceled and payment has already been made, the refund will be processed to the original payment method within 7 to 10 business days.

4. Non-Cancellable Orders

The following orders may not be eligible for cancellation:

• Orders already shipped or delivered
• Products purchased during special offers or clearance sales
• Opened or used healthcare and wellness products

5. Contact for Cancellation Requests

To request order cancellation, customers should contact our support team through the Contact Us page with their order details.

6. Policy Updates

Amaz Lifecare Pvt Ltd reserves the right to update or modify this Cancellation Policy at any time without prior notice.